Terms & Conditions

Welcome to Online Himachal Store. By accessing or using our website at https://shop.onlinehimachal.com (the “Site”), you agree to be bound by the following Terms & Conditions (the “Terms”). If you do not agree with these Terms, you must not use the Site or place any orders.

1. Definitions
  • “We”, “us”, “our” : refers to Online Himachal Store (or the owner/operator of the Site).
  • “You”, “your”, “user”, “customer” : refers to any person who accesses the Site or places an order on the Site.
  • “Products” : the goods available for purchase on the Site.
  • “Order” : your request to purchase Products via the Site.
  • “Service” : the services provided by us through the Site (e.g. order processing, delivery coordination).
2. Contact Information
3. Acceptance of Terms & Use of Site
  • By using or accessing the Site, you confirm that you have read, understood, and agree to these Terms.
  • If you do not agree, you should cease using the Site immediately.
  • We reserve the right to modify or update these Terms at any time; the latest version will be effective as soon as it is published on the Site.
4. Products, Orders & Pricing
  • All Products displayed on the Site are subject to availability. We reserve the right to limit the quantity of any Product, to refuse any order, or to cancel any order at our discretion.
  • Prices for Products are shown in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated.
  • Payment must be made via the methods provided on the Site. You agree to provide accurate, current, and complete payment information.
5. Delivery, Shipping & Risk
  • We will attempt to deliver Products to the address provided by you during checkout. Delivery timelines may vary depending on location and other factors.
  • Risk of loss or damage to Products passes to you upon delivery.
6. Returns, Refunds & Cancellation
  • Returns or refunds (if applicable) will be processed according to our “Refund Policy” and “Return Policy” (linked separately on the Site).
  • Unless a refund or return is accepted as per our policy, all sales are considered final. As commonly included in standard e-commerce terms, Products are sold on an “as-is, where-is” basis unless explicitly stated otherwise.
7. User Conduct & Acceptable Use

By using the Site or Services, you agree that you will not:

  • Use the Site for unlawful purposes or in violation of any applicable law.
  • Interfere with or disrupt the Site or servers.
  • Post or transmit any harmful, fraudulent, or misleading content.
  • Impersonate any person or misrepresent your affiliation with any person or entity;
  • Use automated means (bots, scrapers) to access, gather or harvest content from the Site without our express written permission.
8. Privacy Policy

Your use of the Site is also governed by our separate “Privacy Policy” (linked on the Site). By accepting these Terms, you also agree to the practices described in the Privacy Policy.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Himachal Pradesh (or such jurisdiction as you and we may agree in writing).

10. Changes to Terms

We may update or revise these Terms at our discretion. When we do, we will post the revised version on the Site and update the “Last updated” date. Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at: