Privacy Policy

Online Himachal Store (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or make a purchase from https://shop.onlinehimachal.com

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information : We may collect the following personal details when you browse or place an order:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party gateways; we do not store card/bank info)

b) Automatically Collected Information : When you access the Website, we may automatically collect:

  • IP address
  • Browser type/version
  • Device type
  • Pages visited
  • Cookies and tracking data

c) Cookies & Tracking Technologies : We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic
  • Enhance user experience

You can disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders
  • To deliver products and communicate updates
  • To respond to customer queries and support
  • To improve Website functionality and user experience
  • To prevent fraudulent activities
  • To send promotional emails or offers (only if you opt-in)
3. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

  • Delivery partners (for order shipping)
  • Payment gateways (for secure payments)
  • IT/technical service providers (hosting, analytics, etc.)
  • Legal authorities, if required by law or to protect our rights

All third-party partners follow strict confidentiality and data-protection standards.

4. Data Storage & Security

We implement industry-standard measures to protect your data from:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

Your data is stored securely using encrypted systems and protected servers.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update information
  • Request deletion of your data
  • Withdraw consent for marketing
  • Request a copy of your stored information

To exercise your rights, contact us at info@onlinehimachal.com.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete orders
  • Provide support
  • Comply with legal or tax obligations
  • Improve our services

After this period, your data is securely deleted or anonymized.

7. Third-Party Links

Our Website may contain links to third-party sites.
We are not responsible for the privacy practices or content on external websites.
We encourage you to read their privacy policies before sharing information.

8. Children’s Privacy

We do not knowingly collect information from children under the age of 13.
If we learn that a child has provided personal information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Website means you accept the updated policy.

10. Contact Us

For questions or requests related to this Privacy Policy, contact us: